How we work
We always start by getting to know you. No surprise there! We need to understand you, as a team and as an organisation, along with your expectations, aspirations and anticipated outcomes. We ask questions that bring clarity to the purpose of the project, and to our subsequent conversations.
From then on, we do “with” you, not “for” you. (Sound familiar?) We accompany you on the journey and model a toolkit of techniques and skills which foster meaningful co-production. We guide and advise, and bring along our experience of working with co-production in a wide range of organisations and sectors. We build both the co-production skills, and confidence, of your team.
Our projects all look very different, but three things always apply:
– Diversity and inclusion, because it is fundamental that everyone who has a stake in the outcomes has a voice in the process.
– Monitoring and (co-)evaluation, so that we make sure we know what good looks like, and that we’re on the right track.
– Building trusted relationships, because we might be working on a project but we always keep an eye on the long-term.
We’re not your average consultancy. We will be present and hands-on alongside you every step of the way, but we will also equip you to do this for yourselves. We don’t want to take it away and do it for you.
As well as tailoring our services to your specific case, we also offer off the shelf training, and consultancy packages for commonly occurring needs. Read on!
spades & shovels / rhawiau
a co-production training series
We offer a training suite of tools and techniques that we have found to be effective in supporting a robust co-production practice. They can be booked individually or as a combined package (talk to us!).
We also offer Train The Trainer on our Introduction to Co-production module, to equip members of your team with the knowledge and resources to roll out the training internally in your organisation, &/or with partners.
acorn / mes
a co-production implementation package
We accompany and guide your implementation of co-production and citizen involvement, applied in practice to a specific challenge:
– We identify your existing good practice and build on it.
– We clarify what good co-production and citizen involvement look like.
– We mentor and guide your team to apply the approach to your issue.
– We offer a flexible approach that combines training, facilitation, mentoring and support as needed.
One team, one challenge: a “how do we…” question.
oak / derw
a co-production culture change package
We help you to adopt co-productive behaviours and change the culture in your organisation:
– Respond to legislative requirements around co-production and citizen involvement.
– Embed co-production by building the skills, capability and experience in your teams.
– Create space for innovation and function more as a learning organisation.
– Build your ability to operate in complexity and respond to evolving contexts.
– Develop new solutions to existing challenges by leveraging trusted relationships.
One lead organisation, working across multiple teams, with partners, and with citizens/communities.