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Behaviour change in public services – Part 2 | PSB Sharing Learning Network

September 30, 2022 @ 10:00 am - 11:30 am

Behaviour change in public services

This is an event for Welsh Public Service Board officers and members.

Join us for a discussion on behaviour change in public services.

This is an event for Welsh Public Service Board officers and members.

Back in July we were joined by Chris Bolton from Audit Wales, who talked about behaviour change, what it is and what it can do and applying that to how public services are designed and delivered. You can catch up on that session here.

Following on from the first session, Chris will return to build on the learnings of the initial webinar by focusing on the importance of working with communities rather than public services ‘doing to’ them. Chris will share some of his insights around The Vector Theory of Change by encouraging you to rip up your Culture Change Road Map and learn to use a ‘compass’.

Make sure you bring your curiosity and questions to this session.

This discussion will be recorded and circulated to our PSB distribution list, for those who are interested but can’t attend.

Please let us know if we can make adjustments to make this meeting more accessible for you. Drop us an email to [email protected] and we’ll try our best to help.


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