Participatory scrutiny (guide)
A step-by-step guide to involving people with lived experience in reviewing and improving public services, from planning and gathering evidence to making recommendations and tracking change.
From one word answers to real conversations (guide)
A practical toolkit of questions, prompts and active listening techniques to help you shift from surface-level responses to genuine co-production conversations.
What co-production is & what it isn’t (guide)
This practical guide helps to clarify co-production by clearly explaining what it is, and what it isn’t.
Empathy mapping (guide)
This guide provides an overview of what empathy mapping is and includes a useful template that provides inspiration for safe and creative ways to surface insights from participants.
Running an asset mapping session (guide)
This guide provides an overview of what asset mapping is, the basic principles of an asset mapping exercise
Community ownership models (guide)
This guide provides an overview of community ownership, focusing on the significance of asset transfers.
Setting up a lived experience group (guide)
Recruiting members for a Lived Experience Group involves thoughtful planning and engagement.
Meaningful conversations with young people (guide)
This one-page visual guide is designed to help you initiate meaningful and engaging conversations with young people